Leisure Programming: A Service-Centered and Benefits Approach with PowerWeb Bind-in Passcard
4th Edición
0071240616
·
9780071240611
© 2004 | Published: September 26, 2003
This comprehensive text addresses all three levels of leisure programming: direct service delivery, program planning, and program management. It focuses on issues related to customer service and benefits, such as providing leisure experiences, assess…
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1 Leisure in Contemporary Society2 Programming Concepts3 The Leisure Service Programmer4 Understanding Customer Behavior5 Needs Identification and Assessment6 Establishing Direction: Developing Goals and Objectives7 Program Development8 Program Areas9 Program Formats10 Program Promotion11 Program Budgeting and Resource Attainment12 Delivering Leisure Programs13 Evaluation and Quality Assurance14 Leisure Wellness and Education15 Future Trends and Professional Issues
3 The Leisure Service Programmer4 Understanding Customer Behavior5 Needs Identification and Assessment6 Establishing Direction: Developing Goals and Objectives7 Program Development8 Program Areas9 Program Formats10 Program Promotion11 Program Budgeting and Resource Attainment12 Delivering Leisure Programs13 Evaluation and Quality Assurance14 Leisure Wellness and Education15 Future Trends and Professional Issues
5 Needs Identification and Assessment6 Establishing Direction: Developing Goals and Objectives7 Program Development8 Program Areas9 Program Formats10 Program Promotion11 Program Budgeting and Resource Attainment12 Delivering Leisure Programs13 Evaluation and Quality Assurance14 Leisure Wellness and Education15 Future Trends and Professional Issues
7 Program Development8 Program Areas9 Program Formats10 Program Promotion11 Program Budgeting and Resource Attainment12 Delivering Leisure Programs13 Evaluation and Quality Assurance14 Leisure Wellness and Education15 Future Trends and Professional Issues
9 Program Formats10 Program Promotion11 Program Budgeting and Resource Attainment12 Delivering Leisure Programs13 Evaluation and Quality Assurance14 Leisure Wellness and Education15 Future Trends and Professional Issues
11 Program Budgeting and Resource Attainment12 Delivering Leisure Programs13 Evaluation and Quality Assurance14 Leisure Wellness and Education15 Future Trends and Professional Issues
13 Evaluation and Quality Assurance14 Leisure Wellness and Education15 Future Trends and Professional Issues
15 Future Trends and Professional Issues
This comprehensive text addresses all three levels of leisure programming: direct service delivery, program planning, and program management. It focuses on issues related to customer service and benefits, such as providing leisure experiences, assessing customer needs, evaluating program impact, promoting positive customer and leader interactions, analyzing and implementing policies, and supervising staff.